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Professional Leadership Skills Training

At JN Software Consulting, our Leadership Skills training classes come as a variety of 1-day courses. These classes will provide you with an understanding of the impact that your leadership skills have on other people. They help you motivate and coach others, and build strong working relationships.

Click on a course below to learn more.
The ABC’s of Supervising Others

Designed for:
  • New supervisors or those who are interested in a supervisory position
Goals:
  • Adjust to the supervisor’s role with confidence.
  • Develop skills in listening, asking questions, resolving conflict, and giving feedback to employees.
  • Identify key attitudes that enhance supervisory skills.
  • Use time management and planning techniques to maximize success.
  • Develop a technique for giving instructions that are clear and understood.
  • Understand the importance of developing good relationships with employees and peers.
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The Professional Supervisor

Designed for:
  • New supervisors or those adjusting to a supervisory role
Goals:
  • Clarify the scope and nature of a supervisory position.
  • Learn some ways to deal with the challenges of the role.
  • Recognize the responsibilities of a supervisor, to yourself, your team, and your organization.
  • Learn key techniques to help plan and prioritize effectively.
  • Acquire a basic understanding of leadership, team building, communication, and motivation.
  • Develop strategies for motivating your team, giving feedback, and resolving conflict.
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Hiring for Success
Behavioral Interviewing Techniques

Designed for:
  • Managers involved with the recruitment process who want to build and refine their hiring skills
Goals:
  • Develop a fair and consistent interviewing process.
  • Prepare better job advertisements and use a variety of markets.
  • Use traditional, behavioral, achievement oriented, holistic, and situational interview questions.
  • Enhance communication skills that are essential for a skilled recruiter.
  • Thoroughly document sources used in your writing.
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Motivation Training
Motivating Your Workforce

Designed for:
  • Managers and supervisors who want to create a more dynamic, loyal, and energized workplace
Goals:
  • Identify what motivation is.
  • Describe common motivational theories and how to apply them.
  • Learn when to use different kinds of motivators.
  • Create a motivational climate.
  • Design a motivating job.
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Coaching and Mentoring

Designed for:
  • Those in a supervisory position
Goals:
  • Learn how coaching can be used to develop a team.
  • Identify the coaching and mentoring skills that help improve individual performance.
  • Discover the behaviors and practices of an effective coach.
  • Recognize employees’ strengths and give them needed feedback.
  • Identify employee problems and ways that they can help correct them.
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Performance Management
Managing Employee Performance

Designed for:
  • Employers who want to manage staff for optimum performance
Goals:
  • Identify tools to help employees set and achieve goals.
  • Learn a three-phase model that will prepare employees for peak performance, activate their inner motivation, and evaluate their skills.
  • Discover motivational tools and techniques.
  • Learn coaching methods and skills.
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Conducting Effective Performance Reviews

Designed for:
  • Supervisors who need to provide both positive and negative feedback for their employees
Goals:
  • Recognize the importance of having a performance review process for employees.
  • Work with employees to set performance standards and goals.
  • Develop skills in observing, giving feedback, listening, and asking questions.
  • Learn an effective interview process and have the opportunity to practice the process in a supportive atmosphere.
  • Learn how to make the performance review legally defensible.
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Building Better Teams

Designed for:
  • Those in a leadership position who would like to build teams that will contribute to a successful organization
Goals:
  • Learn ways to develop team norms, ground rules, and team contracts.
  • Identify your team player style and how to use it with your own team.
  • Discuss techniques for building team trust.
  • Learn the stages of team development and how to help a team move through them.
  • Discover the critical role communication skills play in building and maintaining a team atmosphere.
  • Identify ways that team members can be involved and grow in a team setting.
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Team Building
Developing High Performance Teams

Designed for:
  • Team leaders and supervisors who want to build a high-functioning team that will achieve its goals and work well together
Goals:
  • Build teamwork by recognizing and tapping into the twelve characteristics of an effective team.
  • Promote trust and rapport by exploring your team player style and how it impacts group dynamics.
  • Recognize the key elements that move a team from involvement to empowerment.
  • Develop strategies for dealing with team conflict and common problems.
  • Understand how action planning and analysis tools can help your team perform better.
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Delegation
The Art of Delegating Effectively

Designed for:
  • All supervisors and managers who would like to master the art of delegating
Goals:
  • Clearly identify how delegation can make you more successful.
  • Identify different ways of delegating tasks.
  • Use an eight-step process for effective delegation.
  • Give better instructions for better delegation results.
  • Recognize common delegation pitfalls and how to avoid them.
  • Monitor delegation results and give effective feedback.
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Meeting Management
The Art of Making Meetings Work

Designed for:
  • Supervisors who are responsible for arranging meetings
  • Those who want to get improved, meaningful results from meetings they organize
Goals:
  • Understand the value of meetings as a management tool.
  • Recognize the critical planning step that makes meeting time more effective.
  • Identify process tools that can help create an open and safe forum for discussion.
  • Develop and practice techniques for handling counterproductive behaviors.
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Skills for the Administrative Assistant

Designed for:
  • Administrative assistants who would like to achieve their personal and professional best
Goals:
  • Understand the importance of professional presence on the job.
  • Learn how to self-manage to become more effective and efficient.
  • Improve communications skills, including listening, questioning, and being more assertive.
  • Increase your effectiveness in recognizing and managing conflict, and dealing with difficult people.
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Customer Service Training
Managing Customer Service

Designed for:
  • Supervisors and leaders in a customer service environment who want to promote exceptional customer service
Goals:
  • Establish links between excellence in customer service and your business practices and policies.
  • Develop the essential skills and practices of a customer service-focused manager.
  • Recognize who the customers are and what they are looking for.
  • Develop strategies for creating engaged employees and satisfied customers.
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Combine topics from different courses into one class by creating your own Custom Outline
Booking training for your company? Learn more about how we can help Managers, HR Professionals and IT Departments.

With our Professional Leadership Skills Training you can learn to...

  • Work Efficiently
    • Build strong business and team relationships
    • Understand key management strategies
    • Learn how to delegate effectively
  • Work Effectively
    • Understand key behaviours and attitudes
    • Encourage your employees to learn and grow
    • Improve your mentoring and coaching skills
  • Work Brilliantly
    • Provide effective performance reviews, with feedback that is practical and effective
    • Provide effective motivation for high performing individuals and teams
    • Organize and properly manage productive meetings
  • And More!

Professional Leadership Skills Training That Gives You the Edge

Sign up now for our Leadership Skills courses to help you:
  • Master the ABC’s of supervising others
  • Conduct effective performance reviews
  • Manage Customer Service
  • Learn the art of delegating effectively
  • Understand behavioural interviewing techniques
  • Hone your leadership skills for advancement potential
  • Increase your mentoring and coaching skills
  • Effectively motivate your workforce
  • Manage employee performance
  • Become an even more effective professional supervisor
  • Develop better built, high performance teams
  • And so much more…

Why You Need It

At its core, leadership involves setting goals, lighting a path, and encouraging others to follow that path. Good leadership skills are essential in building and strengthening ongoing relationships at work. You need to harmonize the ambitions of many individuals with the needs of your organization.

Enhance your leadership skills dramatically by understanding some of the key concepts involved in making smart hiring choices, motivating your staff, evaluating performances, and learning the fine art of effectively delegating assignments.

  • Have a hard time motivating your workforce?
  • Struggling to manage employee performance?
  • Wish you could do more to build a high performance team spirit?
Our Leadership Skills training is the perfect solution. With it, you can acquire the leadership skills you need to hire, coach, understand, and manage valuable employees.

Available With These Courses

Your course comes with the following

Printed Manual

A printed and bound paper manual for use during your class and future reference
Order the following add-ons for your session

Custom Manual

Purchase the customization option and receive a custom manual with objectives you’ve selected from our different courses

How You’ll Learn

In private classes, or in groups, you’ll learn from experienced, friendly facilitators who know how to make you feel comfortable in your learning environment.

Private group classes provide a more cost effective way to train multiple participants in the same organization with the training optimized to focus on the topics you specifically need.

These classes can be conveniently delivered right at your location, saving you the trouble of travelling offsite.

Why You Should Learn With Us!

JN Software Consulting is patient and reliable. We offer private training and consulting services to address your leadership training needs. We’ve got the experience and the passion to help you learn at your own pace and convenience. We can help you customize your course with very little difficulty and with very competitive pricing.

Contact us today to book your worry-free Leadership Skills training. Working with us is easy!

Tailor or Customize Your Course

We can also provide customized Leadership Skills training to suit your specific requirements. You can customize your courses and outlines, and have us write a custom manual for you. We can build a course especially suited to you. Let us know what you want and we’ll work with you to develop the courses you’d like.
  • Share details about your training needs so we can tailor your class
  • Discuss your needs with one of our training coordinators
  • Select the objectives you would like to focus on
  • Order custom manuals
Register for a class here
Learn more about each course here
Contact us for more information here