Scrum Master Certified (SMC)

Course Length: 12 hours (2 days)
The Scrum Master Certified course is a collaborative learning experience, including roundtables, group discussions, team activities and role-plays.
The course also prepares candidates for the Scrum Master Certified (SMC™) certification exam.

What’s Included in this Course
  • Course Workbook – Hard Copy or Electronic (Delivered via Microsoft OneNote)
  • Scrum Body of Knowledge (SBOK™) - The official Scrum text book – Hard Copy or Electronic
  • Exams are administered by ScrumStudy™ and the cost of the exam is included in the course fee
Learning Objectives:
  • Assist participants in taking up the role of Scrum Master
  • Gain an overview of the Agile principles - the Agile Manifesto.
  • Gain an understanding of how Scrum differs from traditional project management methods
  • Gain an understanding of Scrum core team roles and how they interface with non-core team roles
  • Learn how to conduct effective Scrum planning meetings to set the foundation for successful sprints
  • Learn the importance of conducting effective Daily Stand-ups
  • Appreciate the importance of time-boxed meetings / activities
  • Learn how to facilitate and understand the benefits of the Sprint Review and Sprint Retrospective Meetings
  • Learn the importance of transparency through artefacts, meetings and information radiators such as Burndown Charts and Scrum boards
  • Learn tips on how to transition your organization to Scrum
  • Prepare participants for Scrum Master Certified certification exam
Learning Outcomes and Facilitation
Successful completion of this course will enable participants to:
  • Explain the agile method and how Scrum relates to agile
  • Explain how Scrum differs from traditional project management methods
  • Explain the 6 principles and 5 aspects that underpin a Scrum project and how they apply throughout the life of a project
  • Understand the responsibilities of core and non-core team roles
  • Work effectively as a Scrum Master by having an in-depth understanding of their role, tools and techniques used
  • Facilitate effective Scrum meetings – Sprint Planning Meeting, Daily Stand-ups, Sprint Review and Retrospective Meetings use information radiators such as Burndown Charts and Scrum boards for effective risk management and decision-making
Trainers of this course will use a practical delivery approach to provide participants with a ‘hands-on’, multi-faceted and challenging learning experience. Understanding and recall techniques will be used to provide participants with a solid comprehension of Scrum. Courses are facilitated by our experienced and qualified SCRUMstudy Certified Trainers (SCT™). Courses can be held on-site or at our premises. All courses can be customized to suit your requirements.

Target Student:
This workshop is designed for:
  • New Scrum Masters
  • New Product Owners
  • New Customer Relationship Managers
  • Project Managers
  • Business Analysts
  • Business Unit Owners
  • Developers
  • Testers
  • Project Team Members
  • Team Managers
  • Team Leads
  • Technical Co-ordinators
  • Program & Portfolio Managers
There is much to do in this workshop! It is best that you take the time to complete the pre-work. We estimate that it should take no longer than 30 minutes to complete as it sets a baseline of working knowledge to allow the group to collectively dive right into the workshop activities. We will send materials out to you 1 week in advance of the workshop via the Hippo-Campus.

This course prepares candidates to sit the Scrum Master Certified (SMC™) certification exam. Participants may, at the end of this program, register to undertake the proctored online examination which consists of:
  • Multiple choice
  • 100 questions per exam
  • No negative marks for wrong answers
  • 120-minute duration
  • Proctored online exam
  • Current pass rate: 95%
Course Outline:
- Write the first user story - EXPERIENCE
Understand workshop objectives
- Set expectations and define the workshop experience
Introduction to Scrum Certification Paths
- Scrum Master Certification Exam Overview

EXPERIENCE 2 – Pre-Course Review
Agile Overview – EXPERIENCE
- The Need for Agile
- Adaptive Project Management – a comparison with Waterfall Project Management Methods
The Story of Agile – The Manifesto, Values, Principles, and Methods – LEARN
The difference between “Doing” Agile and “Being” Agile - LEARN
Waterfall versus Agile (Scrum) – When to Use and Why to Use – LEARN
Chapter Retrospective – EXPERIENCE & LEARN

6 SCRUM Principles - Learn
- Empirical Process Control
- Self-Organization
- Collaboration
- Value Based Prioritization
- Time-Boxing
- Iterative Development
5 SCRUM Aspects – LEARN
- Organization
- Business Justification
- Quality
- Change
- Risk
Chapter Retrospective – EXPERIENCE

Scrum Master - LEARN
- Chief Scrum Master
- Program Scrum Master
- Portfolio Scrum Master
- Leadership Styles
Product Owner - LEARN
- Chief Product Owner
- Program Product Owner
- Portfolio Product Owner
- HR Theories Applied to Scrum
- Team Dynamics
- Maslow’s Hierarchy of Needs
- Team Selection
- Advantages of Cross-Functional Teams
Non-Core Roles – LEARN
- Scrum Planning
- Daily Stand-up
- Retrospective
Chapter Retrospective - EXPERIENCE

EXPERIENCE 5 – The SCRUM Lifecycle
SCRUM Phases and Processes – LEARN
1. Initiate Phase - LEARN
2. Planning & Estimating Phase - LEARN
3. Implement Phase - LEARN
4. Review and Retrospect Phase
5. Release Phase – LEARN

Scaling SCRUM for Large Projects - LEARN
- Create Large Project Components
- Conduct and Co-ordinate Sprints
- Prepare Large Project Release
Scaling SCRUM for Enterprise Projects - LEARN
- Create Program or Portfolio Components
- Review and Update Scrum Guidance Body
- Create and Groom Prioritized Program or Portfolio Backlog
- Coordinate Program and Portfolio Components
- Retrospect Program or Portfolio Releases
- Chapter Retrospective - EXPERIENCE

Scrum Master Certified (SMC)

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